FAQ

• Q

  What safety precautions should be taken when using hardware tools?
  A

  When using hardware tools, the following safety points should be noted:
  1. Inspect the appearance of the tool before use to ensure there are no issues such as damage, looseness, or aging (e.g., cracks in wrenches, bent screwdriver shafts), and avoid using faulty tools;
  2. Follow the instructions for use of the tool and do not use it against the rules (e.g., do not use a screwdriver as a chisel, or use a wrench to overload screws); 
  3. Wear appropriate protective gear (e.g., wear goggles and gloves when using cutting tools to avoid scratches from debris and hand injuries);
  4. Keep the work environment clean during operation, avoid interference from debris, and take protective measures when working at heights;
  5. Clean and store the tool promptly after use to prevent moisture and rust, and keep it out of reach of children.

• Q

  What should I do if the hardware accessories become loose or jammed?
  A

  Specific issues need to be addressed accordingly:
  1. Loosening issues: If it's due to loose screws or bolts, use the corresponding tools to tighten them. If the threads are stripped, replace them with screws of the same specification, and check whether the installation surface is flat. If necessary, add shims;
  2. Sticking issues: If it's due to stuck hinges or slide rails, it may be caused by dirt on the surface or lack of lubrication. Clean the surface and apply an appropriate amount of lubricant (such as engine oil or special lubricating grease). If the components are deformed or severely worn, replace them in a timely manner;
  3. If the issue is more complex (such as a stuck lock that cannot be opened), it is recommended to contact a professional repair technician to handle it, to avoid causing secondary damage due to self-disassembly.